Refund policy

Thanks for purchasing or products  at LMV. We offer full money back on clothing that (excluding custom & preorder) has not been worn, damaged or used with 14 days of purchase. After the 14 day period  you will no longer be eligible for a refund. We encourage our customers to try on the clothing two weeks of purchase to ensure it fits your needs.  

We do not offer refund or exchange on custom &  selected pre-order items. 


                                                                                                EXCHANGE:

 

If you wish to exchange your order or part of it, please send an email to lmv.littlemissvogue@gmail.com the following information:

 

  • Order number 
  • Reason for return
  • size of the item you wish to receive

 

We'll check if the item is available and if it is, we'll ask you to return the original order and once received we'll arrange the delivery of the new item.

Only one exchange for each item bought will be free if previously authorized.

For orders outside Australia, exchanges are not possible, but it is necessary to request a refund and make a new order.


                                                                      PREORDER & CUSTOM DESIGNS:


 Selected preorder items will have an estimated time of arrival on the product description, different items will have different ETAs. A period of around 5-6 weeks is generally the expected time  if no unknown obstacles arise.  

The products that we carry are nationwide, therefore you cannot expect them to be shipped or arrive to you immediately. Please take into consideration that items are getting shipped from locations around the globe.  LMV's customers are very important to us and we strive on providing the best service , However your support & patience is greatly appreciated if a problem arises.


 Full payment of the purchase price for the pre-order or custom design will be required to begin the order process.  They will be shipped to you, at the details you filled out upon checking out. You will generally receive the custom designs within 5-6 weeks  of payment.  The pre-orders/custom items that you have made are non-refundable.  If you have any inquires about an existing order, please feel free to email me & I will respond to you as soon as I can


Regards,

Samia